Frequently Asked Questions

FamiKeep promises data security and all user data is encrypted and protected. All information won’t be leaked.

Firstly you need to register on and install FamiKeep app on the device, follow the tutorial to finish the setup. The app will record all WhatsApp activities taking place on that phone and quickly uploads those recordings. Lastly, you can view all WhatsApp activities on the web dashboard without the phone user knowing.

We accept Credit Card, PayPal, Direct Debit, Check/Money Order, Fax-Credit Card, Invoice, etc. A credit card is highly recommended.

Yes. You have the right to ask for a refund if you have technical issues with the products that could not be resolved within 30 days. To request a refund, you can contact us at (replace # with @). For more details, please visit FamiKeep Refund Policy page.

To cancel your subscription quickly, You can contact us at (replace # with @). You will get a response within 24 hours on business days and 48 hours on holidays.

Yes. After setting up FamiKeep app on target Android phone, the app will be camouflaged as a normal system app. It runs in the background and it is impossible for phone user to detect the app.


Don't worry, you can contact us at (replace # with @) and get assistance.